Last Updated: 05-01-2026
Company: Finsova Fintech Pvt. Ltd.
We Never Ask
OTP, CVV, UPI PIN, or banking passwords are never requested by Finsova staff or portals.
We Never Sell Data
We do not sell, trade, or rent your personal information to third parties.
You Have Control
You can request data correction, access, or deletion where legally permissible.
1. What Information We Collect
We collect information to provide better services to our partners and users:
- Information you provide: Full name, mobile number, email address, business/shop details, city, state, and inquiry message content when filling forms.
- Automatic technical data: IP address, device & browser type, pages visited, timestamps, and city-level geolocation logs.
2. Why We Collect It
- To respond to partner inquiries, onboard Saathi agents, and provide technical support.
- To process BBPS bill payments, recharges, vendor payouts, and settlement API requests.
- To maintain system integrity, detect fraudulent activities, and prevent cyber threats.
- To comply with statutory financial regulations and audit requirements.
3. Cookies & Tracking Technologies
We use essential cookies and session storage to maintain website functionality, security, and performance. You can manage cookie preferences via your browser settings.
4. Sharing of Information
We share limited information strictly when necessary with:
- Service Providers: Cloud hosting, SMS/WhatsApp gateways, and email providers bound by strict confidentiality.
- Regulatory & Legal Bodies: Statutory authorities when mandated under applicable laws or valid court orders.
5. Data Security
We employ TLS 1.3 encryption, IP whitelisting, HMAC signatures, and access controls to safeguard data. While no internet transmission is 100% immune, we maintain industry-leading security practices.
6. Data Retention
Inquiry and transaction records are retained only as long as necessary for support, legal compliance, and audit requirements, after which they are securely deleted or anonymized.
7. Your Rights & Choices
- Access records of the information you shared with us.
- Request corrections to inaccurate personal data.
- Request deletion of non-essential records where legally permitted.
8. Third-Party Links
Our website may contain links to third-party services (such as WhatsApp). Their privacy practices are governed by their respective policies.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact our compliance officer:
